![]() ![]() Go to “Settings” > “Network & Internet” > “SIM cards”, and activate any deactivated SIM card (you may need to try a couple of times and wait for a few minutes for connection.Power up the device (Important notice for users with Roaming SIM card who not want data Roaming enabled – Please go to “Settings” > “Network & Internet” > “Mobile Network” > Mobile network > and check that Roaming is set to Disabled).Ensure both SIM1 and SIM2 cards are inserted.Power off the device (or if in recovery mode, “Try again”). ![]() If you do not wish to continue to use the Disabled SIM Please follow either of two options below to recover your device to normal state (with no loss of user data): While HMD is working to fix this issue with a future update they have provided two workarounds for fixing it temporarily and more importantly without loss of any data. As mentioned in the discussion Single-SIM devices are unaffected and HMD claims that only a limited number of Dual-SIM devices are affected.
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